PGA Professional with experience leading high-end private club operations, including key roles at Top 100 Platinum Clubs. Proven ability to oversee golf operations, develop teams, and deliver a premier member experience. Values the importance of a great working culture, takes pride in being detail-oriented, and is committed to finding new ways to service the membership.

Professional summary

Heritage Bay Golf & Country Club (Naples, FL)

EXPERIENCE

  • Experience managing a 27-hole operation with over 75,000 rounds.

  • Oversaw daily operations with a staff of over 30, including professional staff, outside services, and starters.

  • Created standard operating procedures for various aspects of the operation, providing clear outlines.

  • Updated staff policy and procedures handbook.

  • Played a role in budget preparation and rounds reports while tracking and maintaining alignment with targets.

  • Collaborated closely with club governance and committees to introduce and enhance operational elements aligning with club objectives.

  • Managed and added to a comprehensive tournament program.

  • Administered all club tournaments and major events, including leagues.

  • Coordinated the ladies’ and men’s golf associations.

  • Built tee sheet configurations with varying rotations to maximize revenue, member enjoyment, tee sheet availability, and maintenance practices.

  • Directed club repair and hard goods concessions, generating $15,000 in increased sales after year one.

  • Worked closely with the merchandiser to provide back-of-house assistance and member services.

  • Spearheaded the introduction of a web-based lesson booking system.

  • Created mentorship program guidelines for current and future assistants.

  • Managed Interclub events and coordinated with other club professionals.

Head Golf Professional (May 2025 - Present)

Boca West cOUNTRY Club (Boca rATON, fl)

Platinum Clubs of America - 4th Ranked Country Club

Senior Assistant Golf Professional (June 2023 - May 2025)

  • Helped oversee a large, fast-paced 72-hole facility with over 65 staff members, orchestrating seamless golf experiences for a diverse membership.

  • Demonstrated leadership by mentoring staff members and implementing clear roles and responsibilities for assistant professionals.

  • Helped start mentorship program for incoming interns and professionals.

  • Hired, trained, and conducted performance reviews for interns and new staff.

  • Coordinated tournament gift selection, ordering, distribution, and returns.

  • Built member-engaging instructional programs for upcoming seasons.

  • Instituted club repair and fitting operations, elevating the club’s offerings.

  • Helped increase hard goods sales from $700,000 to almost $1,000,000 in two years, resulting in numerous club awards.

  • Spearheaded the development of open-to-buy programs and best practices for the Golf Studio, optimizing inventory management.

  • Conducted night golf events and putting courses utilizing the Drive Suites.

  • Created videos and newsletters for the membership on a variety of topics.

  • Established and oversaw a weekly putting club for members.

  • Gave on-course etiquette, strategy, and tips to members during 4 at 4 events.

  • Nominated as “Promise Leader” for Quarter 1, 2024.

Fiddlesticks cOUNTRY Club (Fort Myers, fl)

Platinum Clubs of America - 76th Ranked Country Club

Head Golf Professional (October 2017 - May 2023)

  • Managed daily operations with a revenue of $2.2 million and a staff of 32, including professional staff, outside services, and starters.

  • Played a pivotal role in the merchandise operation, driving annual sales of $600k and consistently exceeding sales targets.

  • Demonstrated versatility by assuming different leadership roles following staff departures, including Director of Retail and Director of Golf, showcasing adaptability and contributing to seamless operations.

  • Participated in fiscal budget prep, monitored and adhered to forecasts.

  • Worked alongside club leadership and committees to develop and improve operational practices.

  • Organized an active tournament program with over 50 events.

  • Administered numerous tournaments, including major events and field sizes of up to 350 participants.

  • Coordinated the Ladies Golf Association with 200+ members.

  • Constructed tee sheet configurations and managed group tee times with over 60 groups, enhancing course utilization and member satisfaction.

  • Point of contact with the Director of Agronomy on course setup, event schedule, and maintenance practices.

  • Revised policy and procedures manual and initiated programs for new professional staff.

  • Directed club repair and hard goods concessions.

  • Hosted Florida Open and USGA Mid-Am Events.

  • Assembled weekly and monthly newsletters and publications.

  • Greeted members at various points of their golfing experience.

  • Demonstrated proficiency in event budgeting and accounting, optimizing resource allocation and financial outcomes.

  • Provided individual instruction, conducted clinics, and administered junior golf programs.

Lebanon Country Club (Lebanon, PA)

  • Experience starting on the tee, engaging with members and guests.

  • Ran both the 18-hole ladies league and 9-hole twilight league.

  • Checked in members and guests utilizing point of sale systems.

  • Conducted individual instruction as well as group clinics.

  • Performed club repair.

  • Assisted in all tournament operations with the Head Golf Professional.

  • Instructed junior golfers during summer golf camp.

  • Booked tee times, answered phone calls, and checked emails for member inquiries.

Seasonal Assistant Golf Professional (May 2017 - September 2017)

Port Charlotte Golf Club (Port Charlotte, FL)

Outside Operations (June 2013 - May 2017)

  • Staged carts for daily play and tournaments.

  • Helped manage an outside operations staff of 15 employees.

  • Worked golf course maintenance and cut pin locations.

  • Picked the driving range, managed range ball inventory and supplies.

  • Rotated cart fleet and maintained battery water levels.

  • Greeted members and guests and loaded bags.

  • Cleaned clubs and golf carts post-round.

Skills

  • Professionalism

  • Leadership, Team-Building, and Staff Development

  • Customer Service

  • Organization

  • Time Management

  • Interpersonal Communications

  • Tournament Operations

  • Merchandising

  • Member Experience and Engagement

  • Culture Driver

  • P&L Management, Planning, and Forecasting

  • Strategic Planning

  • Teaching and Coaching Programs

  • Marketing

  • Problem Solving

  • Adaptability

  • Creativity

  • Data Analysis and Technology

  • Golf Genius

  • Chelsea Reservations

  • Jonas Point-of-Sale

  • Microsoft Office

  • Canva

  • ClubEssential

  • Sling Scheduling

  • Trackman

  • GCQuad

  • Boditrak

  • SetMore Lesson Scheduling

  • Optisigns

  • Inrange

  • iPar

  • Visage

  • SAM PuttLab

  • Blast Motion

Technology

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