PGA Professional with experience leading high-end private club operations, including key roles at Top 100 Platinum Clubs. Proven ability to oversee golf operations, develop teams, and deliver a premier member experience. Values the importance of a great working culture, takes pride in being detail-oriented, and is committed to finding new ways to service the membership.
Professional summary
Heritage Bay Golf & Country Club (Naples, FL)
EXPERIENCE
Experience managing a 27-hole operation with over 75,000 rounds.
Oversaw daily operations with a staff of over 30, including professional staff, outside services, and starters.
Created standard operating procedures for various aspects of the operation, providing clear outlines.
Updated staff policy and procedures handbook.
Played a role in budget preparation and rounds reports while tracking and maintaining alignment with targets.
Collaborated closely with club governance and committees to introduce and enhance operational elements aligning with club objectives.
Managed and added to a comprehensive tournament program.
Administered all club tournaments and major events, including leagues.
Coordinated the ladies’ and men’s golf associations.
Built tee sheet configurations with varying rotations to maximize revenue, member enjoyment, tee sheet availability, and maintenance practices.
Directed club repair and hard goods concessions, generating $15,000 in increased sales after year one.
Worked closely with the merchandiser to provide back-of-house assistance and member services.
Spearheaded the introduction of a web-based lesson booking system.
Created mentorship program guidelines for current and future assistants.
Managed Interclub events and coordinated with other club professionals.
Head Golf Professional (May 2025 - Present)
Boca West cOUNTRY Club (Boca rATON, fl)
Platinum Clubs of America - 4th Ranked Country Club
Senior Assistant Golf Professional (June 2023 - May 2025)
Helped oversee a large, fast-paced 72-hole facility with over 65 staff members, orchestrating seamless golf experiences for a diverse membership.
Demonstrated leadership by mentoring staff members and implementing clear roles and responsibilities for assistant professionals.
Helped start mentorship program for incoming interns and professionals.
Hired, trained, and conducted performance reviews for interns and new staff.
Coordinated tournament gift selection, ordering, distribution, and returns.
Built member-engaging instructional programs for upcoming seasons.
Instituted club repair and fitting operations, elevating the club’s offerings.
Helped increase hard goods sales from $700,000 to almost $1,000,000 in two years, resulting in numerous club awards.
Spearheaded the development of open-to-buy programs and best practices for the Golf Studio, optimizing inventory management.
Conducted night golf events and putting courses utilizing the Drive Suites.
Created videos and newsletters for the membership on a variety of topics.
Established and oversaw a weekly putting club for members.
Gave on-course etiquette, strategy, and tips to members during 4 at 4 events.
Nominated as “Promise Leader” for Quarter 1, 2024.
Fiddlesticks cOUNTRY Club (Fort Myers, fl)
Platinum Clubs of America - 76th Ranked Country Club
Head Golf Professional (October 2017 - May 2023)
Managed daily operations with a revenue of $2.2 million and a staff of 32, including professional staff, outside services, and starters.
Played a pivotal role in the merchandise operation, driving annual sales of $600k and consistently exceeding sales targets.
Demonstrated versatility by assuming different leadership roles following staff departures, including Director of Retail and Director of Golf, showcasing adaptability and contributing to seamless operations.
Participated in fiscal budget prep, monitored and adhered to forecasts.
Worked alongside club leadership and committees to develop and improve operational practices.
Organized an active tournament program with over 50 events.
Administered numerous tournaments, including major events and field sizes of up to 350 participants.
Coordinated the Ladies Golf Association with 200+ members.
Constructed tee sheet configurations and managed group tee times with over 60 groups, enhancing course utilization and member satisfaction.
Point of contact with the Director of Agronomy on course setup, event schedule, and maintenance practices.
Revised policy and procedures manual and initiated programs for new professional staff.
Directed club repair and hard goods concessions.
Hosted Florida Open and USGA Mid-Am Events.
Assembled weekly and monthly newsletters and publications.
Greeted members at various points of their golfing experience.
Demonstrated proficiency in event budgeting and accounting, optimizing resource allocation and financial outcomes.
Provided individual instruction, conducted clinics, and administered junior golf programs.
Lebanon Country Club (Lebanon, PA)
Experience starting on the tee, engaging with members and guests.
Ran both the 18-hole ladies league and 9-hole twilight league.
Checked in members and guests utilizing point of sale systems.
Conducted individual instruction as well as group clinics.
Performed club repair.
Assisted in all tournament operations with the Head Golf Professional.
Instructed junior golfers during summer golf camp.
Booked tee times, answered phone calls, and checked emails for member inquiries.
Seasonal Assistant Golf Professional (May 2017 - September 2017)
Port Charlotte Golf Club (Port Charlotte, FL)
Outside Operations (June 2013 - May 2017)
Staged carts for daily play and tournaments.
Helped manage an outside operations staff of 15 employees.
Worked golf course maintenance and cut pin locations.
Picked the driving range, managed range ball inventory and supplies.
Rotated cart fleet and maintained battery water levels.
Greeted members and guests and loaded bags.
Cleaned clubs and golf carts post-round.
Skills
Professionalism
Leadership, Team-Building, and Staff Development
Customer Service
Organization
Time Management
Interpersonal Communications
Tournament Operations
Merchandising
Member Experience and Engagement
Culture Driver
P&L Management, Planning, and Forecasting
Strategic Planning
Teaching and Coaching Programs
Marketing
Problem Solving
Adaptability
Creativity
Data Analysis and Technology
Golf Genius
Chelsea Reservations
Jonas Point-of-Sale
Microsoft Office
Canva
ClubEssential
Sling Scheduling
Trackman
GCQuad
Boditrak
SetMore Lesson Scheduling
Optisigns
Inrange
iPar
Visage
SAM PuttLab
Blast Motion
Technology