As a leader, it is essential to improve the procedures in place. From demo club and rental procedures to special orders, it is important to evaluate, change, and train the staff on new ways of doing things to further the operation. Other day-to-day responsibilities include payroll, weekly newsletters, and monthly round reports.
Daily Operations
UPDATED GOLF SHOP PROCEDURES AND CREATED A QUICK GUIDE FOR FELLOW STAFF MEMBERS
Initiated ONLINE SCHEDULING AND Group conversations to improve communication within the golf department
Managed Pace-of-Play AND ON-COURSE MARKETING THROUGH IPAR & Visage GPS SYSTEMS
Introduced club repair and club fitting operations
EXPERIENCE WITH Detailed and EFFICIENT INVENTORY PROCESSES. CREATING BIN SHEETS FOR PRECOUNTS
HARDGOODS SPECIAL ORDER HOLDING AREA FOR EASY ORGANIZATION
Marketing Flyers for member trips to promote engagement
STARTED GRIP DEMO DAYS And Wedge Fittings TO DRIVE SALES AND PROVIDE INCREASED MEMBER SERVICES
Created Golf Book and Instructional Booklet to help introduce and explain the golf operation’s offerings
Added web-based lesson booking system for ease-of-access and efficiency.
CUSTOM EXCEL SCORECARDS FOR MEMBERS TO USE FOR THEIR DAILY GROUPS
Created videos for the membership on course care, rules of golf, and safety
